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L.A. LIVE Downtown Preferred FAQs

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What is L.A. LIVE Downtown Preferred?

L.A. LIVE Downtown Preferred is an exclusive membership list that receives exclusive ticket offers, promotions and invites that are not offered to the mass public. 

How do I become a member?

Sign up on lalive.com/preferred. Or just click here.

How do I get in touch with staff of the program?

What do I do if I am having trouble with RSVP’ing for an event?

What are the terms of service?

You can view our terms of service here

How can I cancel my membership?

How do I change my email address?

What will happen to my points?

On September 7, 2015 we will be retiring the points system. You will no longer need points to be rewarded! You will receive special offers and promotions just by being a Downtown Preferred member.

I have lots of points. When do I need to use them?

I you have accured lots of points you'll need to use them by September 7, 2015. We're cutting the points needed to redeem rewards in half to make it easier for members to qualify. » Redeem Rewards

Is parking still free for events?

Parking is not free for events (i.e. Dark Nights or events invited to via e-mail) unless specifically mentioned in the invite or event details.

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