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Frequently Asked Questions

Can I get a refund?

  • No refunds on pre-paid vouchers or group tickets
  • In the case of weather-related cancelations (forcing closure of rink), we can provide “anytime” vouchers for groups to come back

What happens if it rains? Will the rink be open?

The Ice Rink will stay open during light rain. Operating hours will vary case by case 

How do I get Fast Pass Access?

The only way to skip the line and get a Fast Pass is through online ticket purchase. You can purchase a Fast Pass here. For GA passes, please visit the on-site ticket office to enjoy holiday ice skating.

Where is the Fast Pass Line Access located?

There will be Fast Pass signage where the ice rink is on Microsoft Square at L.A. LIVE.

Do I need to bring my own skates?

The LA Kings Holiday Ice Rink provides skates for skaters. Your ticket includes skate rental. The skates are all hockey skates, sizes range from youth 10 to adult 15.

Can I have a party on the Ice Rink?

Yes, we offer special group pricing. For Groups and Private Ice Rental, call 877-234-8425.

Do you have lockers to place my belongings?

We have lockers for 50 cents one time use (there will be change on site). 

Where do I park?

There is plenty of parking at L.A. LIVE. We recommend parking in either the East or West Garages. »More info 

Can I ride the Zamboni?

Unfortunately we do not offer public rides on the Zamboni for the LA Kings Holiday Ice Rink.

Is the rink pet friendly?

No pets are allowed on the ice.

Are there food options while we skate?

L.A. LIVE has 20 restaurants surrounding the rink—just steps away. As a part of Super & Skate, select restaurants will offer special deals when you show your ice skating ticket stub. » View Participating Restaurants

How do I know if it will be busy at L.A. LIVE?

Know what events are scheduled at L.A. LIVE so that you can plan ahead. »View our events calendar

Where are the closest public bathrooms?

There are public restrooms inside the East and West Garages. Restaurant restrooms are encouraged for customer use.

Do they sell socks for ice skates?

Yes. Socks are $4 each in sizes small, medium and large.

Are food and drinks allowed?

Food and drinks are not allowed on the ice

Is there a waiting/watching area?

If you are not skating, you can wait around the outside of the rink.

When are the peak hours for the ice rink?

We advise coming to the rink earlier, during Session 1, from 5:00PM - 7:00PM. Check the L.A. LIVE Event Calendar to see what other events may be taking place at STAPLES Center, Microsoft Theater and surrounding venues to plan accordingly! 

Is there a lost and found station?

Yes, at skate rental.

Contact Us

  • For Information, call 1-877-234-8425
  • For Group Sales and Private Ice Rentals, email [email protected]